Legal

Privacy Policy

Last updated: September 13, 2025

1. Information We Collect

Information You Provide

We collect information you provide directly to us, such as when you:

  • Fill out our contact form or request a consultation
  • Subscribe to our newsletter or blog updates
  • Communicate with us via email or phone
  • Engage our professional services

This may include your name, email address, phone number, company information, and project details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Your IP address and browser type
  • Pages you visit and time spent on our site
  • Referring website information
  • Device and connection information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you technical updates, security alerts, and administrative messages
  • Communicate with you about our services, including promotional materials (with your consent)
  • Monitor and analyze usage patterns to improve our website and services
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of receiving promotional communications
  • Request a copy of the personal information we hold about you
  • Request correction of inaccurate information

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: hello@northshiretech.com
  • Phone: +1 (802) 810-TECH
  • Address: Manchester Center, VT

13. Professional Confidentiality

As a technology consulting firm, we maintain strict confidentiality regarding all client information, project details, and technical implementations. Client data is protected with enterprise-grade security measures and is never shared without explicit consent.